General AdministrationCHARGES
Change of NameFree
Change of AddressFree
Change of Contact NumberFree
Change of Bank Account detailsFree
Change of payment date backwardsFree
Change of payment date forwards£30 per change
Change of Employment detailsFree
Change of Car Registration Number£30 per change
Statement of Account (one a year)Free
Statement of Account (duplicate)£10 per document
Early SettlementFree
Insurance Claim - administrationFree
Settlement quotationFree
Duplicate Documentation£10 per document
Automated phone payment processing chargeFree
Online payment processing charge£1.50 per debit card transaction and 3% of payment amount for credit card transactions


Default AdministrationCharge

Unpaid Direct Debit processing charge£5
First reminder letter£15
Notice of default£15
Unpaid cheque processing charge£30
Trace fee (locating hirer or vehicle)At cost of activity
Collection visitAt cost of activity
Repossession feeAt cost of activity


Other charges may apply from time to time, specific to individual agreements.